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Terms and Conditions of Use


Pet Owner Services Terms of Service


Attention: Please read the terms of service set forth below (the "Terms of Service") carefully before using this internet site. These Terms of Service may have changed since your last visit to this site. Using this site indicates that you accept these Terms of Service. If you do not accept these Terms of Service, do not use this site.

1. Acceptance of Terms of Service

When using or registering with this site or any Service (as defined in Section 2 below) made available on this site, you agree to be bound by these Terms of Service, by and between IDEXX Distribution, Inc., d/b/a IDEXX Computer Systems (“IDEXX”, “we” or “us”), and you.  In addition, when using certain portions of the Service, you shall be subject to any posted guidelines or rules applicable to such Service which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the Terms of Service.

IDEXX reserves the right to change the terms, conditions and notices under which it offers the Service, including any charges associated with the use of the Service. You are responsible for regularly reviewing these Terms of Service and any additional terms posted on any Service.  Your continued use of the Service after the effective date of such changes constitutes agreement to such changes.  You may review the most current version of the Terms of Service at any time at: or

2. Description of Service 

The services made available on this site (collectively be referred to as the "Service") provide or may provide users with access to online resources, including, without limitation: online articles, forums and blogs; medical and product references; personalized content and pet portals; medication monitoring; and e-mail capabilities. Unless explicitly stated otherwise, any new features or properties that augment or enhance the current Service shall be subject to the Terms of Service.

You understand and agree that the Service is provided "AS-IS" and that IDEXX assumes no responsibility for the timeliness, deletion, or mis-delivery of, or failure to store, any user communications, data or personalization settings.

In order to use the Service, you must obtain access to the World Wide Web, either directly or through devices that access web-based content, and pay any service fees associated with such access. In addition, you must provide all equipment necessary to make